Operations
SOP writer
Write a step-by-step standard operating procedure for [task] at my [business]. Include purpose, who does it, tools needed, steps, and a quality checklist.
Business & Operations · 20 prompts
The Small Business Back Office
SOPs, customer replies and planning for owners who do everything.
20 prompts for the unglamorous side of running a small business: writing standard operating procedures, customer service replies, hiring, simple planning and supplier emails. Saves hours each week on writing and thinking work. For shop owners, service businesses and solo founders.
What's inside
Every prompt in the PDF, listed by section.
Operations
- 01SOP writer
- 02Process from a voice note
- 03Opening/closing checklist
- 04Bottleneck finder
- 05Tool stack review
Customers
- 06Complaint reply
- 07FAQ page
- 08Review response
- 09Policy wording
- 10Customer feedback survey
People
- 11Job ad
- 12Interview scorecard
- 13Onboarding plan
- 14Difficult conversation
Planning & suppliers
- 15One-page business plan
- 16Monthly numbers review
- 17Supplier email
- 18Pricing review
- 19Seasonal plan
- 20Weekly owner check-in
Sample prompts
Three of the 20, so you can see how specific they are. The PDF has the rest, plus a short introduction.
Operations
Process from a voice note
Here's how I explain [process] out loud: [paste transcript]. Turn it into a clean checklist a new employee could follow.
Operations
Opening/closing checklist
Create opening and closing checklists for my [type of shop/business].